Empower innovation for full-scale ground-up digital transformations

Digital Transformation |

The Challenge

Telecom service providers are increasingly moving away from legacy monolithic, on-premises, back-office-oriented BSS solutions. This shift is driven by the need to introduce new services, optimize customer, partner, and sales journeys, and reduce operational costs.

But knowing you need to transform isn’t enough, it’s critical to choose the best transformation path to achieve your business goals. That may mean embracing digital transformation holistically, and undertaking a full-scale, end-to-end upgrade of their capabilities to align with your strategic growth objectives.

The Solution

CompaxDigital BSS offers a fully digital, modern, modular, and tier 1-proven BSS platform. It is designed around the concepts of agile digital journeys, Generative AI (GenAI) enablement, microservices, DevSecOps, continuous delivery and continuous integration (CD/CI), multi-tenancy, API-first access, omnichannel support, and public-cloud-native deployments. With a focus on the Agile delivery methodology and with extensive experience in large-scale delivery projects and systems migration, CompaxDigital BSS is a proven choice for full stack Digital BSS transformation projects.

At the core of CompaxDigital BSS is a production-proven no-code/low-code workflow engine that both enables agile digital customer journey across any channel, app, web, retail or partner — as well as provides full GenAI enablement capabilities. Combined with a full set of REST APIs supporting modern authentication and sign-up standards, and the flexible microservices integration system with full monitoring and operations capabilities, CompaxDigital BSS is a natural choice for laying the foundation for continuous innovation.

CompaxDigital Key Capabilities for Digital Transformation

Agile Customer Journey Management

Agile digital process automation from customer acquisition to support to upsell an/or retention flexibly covers entire customer journey

API-first Omnichannel Experience

Full set of REST APIs with identity management and modern authentication methods, working over any channel – app, web, retail/PoS, or partner

Multi-Tenancy Deployment

Ability to share infrastructure and reuse integrations and business processes, provide cross-domain provisioning and instantly add new lines of business

Support all Service Types

CompaxDigital near real-time rating and bBilling with online charging of pre-integrated OCSs supports prepaid, postpaid, and converged

Genuinely Modular

Ability to start with an optimal set of the core modules needed for the initial transformation and seamlessly add more as transformation progresses

Cloud-Native Deployment

Ability to deploy and integrate over public cloud, as well as support for emerging edge computing, is essential for B2B2X models

Full Scale Digital Transformation of the Consumer Business

Modernizing the IT landscape for the B2C line of business

Key Benefits Achieved

Secure market differentiation thru future-proof technology.

Achieve Product Agility and Transformation at Scale

  • API-first approach, agile omnichannel customer & partner journeys, GenAI-enabled
  • Faster Time-to-Cash via workflow automation
  • Modular deployment in a plug & play environment
Lower Barriers to Innovation and Opportunity

  • Build once & reuse across lines of business and segments
  • Ability to start with the minimum and seamlessly evolve
  • Support for all types of services and technologies
Continuously Deliver & Enhance Customer Experience

  • Ensure omnichannel and API-first UI and experience
  • Complex B2B2x products from multiple partners at various marketplaces


Product Configurability
and Innovation at Scale

Digital BSS

Next-gen Platform Built
for Agility and Speed


Agile Delivery for
Business Critical Projects

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Learn more about CompaxDigital's flexible BSS platform.