Future Innovation through Partnerships
B2B2X Converged BSS |
The Challenge
B2B2x is an emerging business model that allows service providers to generate more revenue, both as providers of solutions that include other companies’ OTT products and services and by participating in ecosystems of other solution vendors as the core enabler of their offerings. But delivering internal and partner-sourced digital products is often stifled by legacy partner management systems that are centralized and overly complex.
The Solution
CompaxDigital BSS provides the key capabilities needed to support B2B2x services, such as partner management, partner product management, marketplaces, cross-domain order orchestration, and support. CompaxDigital BSS also provides a unique value via our multi-tenancy capability that allows multiple partner systems to work from a single code and configuration base, but be managed, changed, and operated independently.
CompaxDigital’s vast experience in solution delivery and transitioning to the full DevOps operation mode for both telco and non-telco partner-enabled services enables CSPs to streamline the launch and delivery of internal and partner-sourced digital products.
CompaxDigital Key Capabilities for B2B2X Converged BSS
Product Catalog
Cross-partner central Product Catalog that combines all types of products and enables quick and seamless assembly of B2B2x customer offers
CPQ and Order Management
Agile, microservices-based Workflow Management and no/low-code configuration to provide CPQ as required in B2B2x models
Partner Management and Marketplace
Manage partner products and provide customers – either business or retail – with a marketplace hosting both telco and non-telco products
Multi-Tenancy
Ability to share infrastructure and reuse integrations and business processes as well as provide cross-domain provisioning and instantly add new partners
API-first Omnichannel Experience
Full set of REST APIs and working over any channel – app, web, retail/PoS, or partner – allowing seamless integration into supply chain
Cloud-Native Deployment
Ability to deploy and integrate over public cloud, as well as support the emerging edge computing that is essential for B2B2x models
API-first Omnichannel Experience
Omnichannel communications and processes for enhanced customer journey
Key Benefits Achieved
Secure market differentiation thru future-proof technology.
- Enable a flexible and centralized marketplace
- Provide a cross-partner central Product Catalog
- Enable API-first Provisioning for Partner Products
- Full set of REST API’s and work over any channel
- Build-once & reuse across offerings or segments
- Support public cloud and edge computing
- No/low-code workflow management for CPQ
- Share infrastructure and reuse integrations and business processes
- Deliver new functionality via configuration and codebase reuse
Technology
Product Configurability
and Innovation at Scale
Digital BSS
Next-gen Platform Built
for Agility and Speed
Solutions
Agile Delivery for
Business Critical Projects