Mission-critical tier-1 implementations around the world
Solutions |
Digital Transformations, Fast Tracks and Digital Brands, Partner Ecosystems and New Business Lines Enablement
CompaxDigital extended BSS offering serves as a one-stop-shop BSS for converged operators of all sizes that provide all kinds of services – postpaid, prepaid and hybrid, operate in any location – EMEA, APAC, NA and LATAM – and service any type of customers including B2C, B2B, B2G, B2B2x.
CompaxDigital cloud-native and multi-tenancy solution allows for complete separation of customer brands within the same platform. Setting up a new tenant is a simple configuration action, exposing the same business functions and workflows via our APIs & configurable Workflow Orchestration layer. This economy-of-scale allows new operators & business partners to focus on delivering great customer experience outcomes through innovative user journeys, new & innovative products & ideas while enabling fastest-time-to-market and lowest cost to serve, all while using flexible and future-proof deployment approach.
CompaxDigital BSS serves a diverse customer base including non-telco IoT, satellite, Mobility, eHealth, and other industries. The BSS capabilities such as Business Process Automation, Customer Management, Product Management, Revenue Management are fully reusable beyond telco use cases and the platform has no limitations with regard to industry or business model.
Digital BSS Transformation
Moving from legacy monolithic, on-premises, back-office oriented BSS solutions is an ongoing process in telco service providers, prompted by multiple factors, such as the need to introduce new services, optimize customer, partner, and sales journeys, and reduce operating costs. Many CSPs are embracing digital transformation holistically, undertaking a full-scale, end-to-end upgrade of their capabilities to align with strategic growth objectives and modern concepts like microservices, DevSecOps, continuous delivery and continuous integration (CD/CI), multi-tenancy, agile digital journeys, and Generative AI (GenAI) enablement.
Fast Tracks and Digital Brands
Innovative services and market expansions can occur quickly, especially as CSPs test market hypotheses, scale successful initiatives, or pivot strategies quickly. Agile Digital Business Support Systems (BSS) provide the speed, agility, and modern capabilities—such as omnichannel APIs and a highly reusable library of automation templates and processes—necessary for fast-track initiatives. Launch new lines of business or seize the opportunity to introduce new technologies/devices, markets, and innovative services using a production-proven no-code/low-code Workflow Engine that facilitates agile digital customer journeys across various channels—app, web, retail, or partner—and provides full GenAI enablement capabilities.
MVNO/MVNE
The MVNE/MVNO business model continues to be dynamic and popular globally, with many carriers using it to roll out second brands and further monetize their existing mobile networks by attracting MVNO partners. Capitalize on this opportunity and roll out new MVNOs quickly and easily by sharing infrastructure, building once and reusing integrations and business processes across offerings or segments.
FTTx Service Rollout
The rollout of new FTTx networks and services delivered on top of them continues with both existing and new CSP’s building new FTTx networks and making them available to their customers and partners. Having a robust BSS solution that seamlessly supports all necessary business models, deals with all types of products and services, and integrates with proper OSS systems for provisioning and assurance, ensures the quickest time to market possible.
Satellite
With rapid advancements in satellite production and launch technology and moving to LEO (Low Earth Orbit) and MEO satellite constellations, satellite communications are quickly moving from a specialized niche service with specialized devices and a high cost, to the mainstream. Satellite services become another viable communication option now that the latest smartphones are able to talk to satellites directly and the newest 5G 3GPP standards enable interoperability between 5G and satellite networks.
IoT / M2M
IoT/M2M is a growing B2B/B2C market that allows CSPs to further monetize existing mobile networks and collect additional revenue from 5G wireless services. Since the revenue from each individual IoT service is very small, it demands a cost-efficient infrastructure and supporting systems, and these must be able to handle IOT-specific requirements, such as complex frame agreements, handling large post-paid usage charges, producing complex bills and invoices, and handling settlements.
5G Service Rollout
The ongoing 5G services rollout and introduction of advanced 5G standards like 5G Standalone, MEC, slices, and QoS provide new opportunities to service providers, especially in B2B, IoT, and B2B2x offerings. Monetizing the new services may require a functional and technical expansion of the entire set of a service provider’s existing BSS/OCS systems including close integration between pre-paid and postpaid rating, charging, and billing functions; flexible centralized product catalogs; support for complex frame agreement arrangements, and more.
B2B2X & Converged BSS
B2B2x is an emerging business model that allows service providers to generate more revenue both as providers of solutions that include other companies’ OTT products and services and by participating in ecosystems of other solution vendors as the core enabler of their offerings. Create vibrant marketplaces by streamlining the launch and delivery of both telco and non-telco partner-enabled services and simplifying partner management and management of partner product catalogs.
Mobility / Tolling
As innovative revenue and payment models quickly replace the traditional one-tolling-authority model, the supporting systems for mobility and tolling are also being enhanced or replaced to enable an open partner-friendly marketplace model, making it easier for tolling authorities to adopt any of the tolling options that become available for onboard units (OBUs), from the traditional dedicated short-range communication (DSRC) or radio-frequency identification (RFID) to the modern global navigation satellite system (GNSS).
Wholesale
Wholesale, especially in the areas of IoT, FTTx, VoIP, satellite, and other network-focused services, is an important and growing market segment with unique needs. To monetize and reinvent these complex partner ecosystems, carriers must be able to handle both the scale and complexity across numerous business entities and operational processes, such as exceptionally large bills and invoices (tens of millions of subscribers), complex account structures, and frame agreements with volume-based discounts and penalties.
Technology
Product Configurability
and Innovation at Scale
Digital BSS
Next-gen Platform Built
for Agility and Speed
Services
Agile Delivery for
Business Critical Projects