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The only BSS Platform built for agility and speed.

Product

When you need to move fast, the flexible configuration of our BSS software adjusts to support growth across your business.

CompaxDigital BSS Software. 
Customer & Revenue Management Solved.

Connect operations across the enterprise and accelerate your time to market. CompaxDigital supports B2C, B2B, and wholesale customers with a modern, innovative BSS platform.

Power Your Digital Transformation

Enhance Customer Experience

Manage & Drive Growth

Configure for Business Success

Product Catalogue

Enterprise-Ready Product Catalogue

Convenient, centralized product information powers both your customer view of your offerings as well as building a master reference across all your lines of business. Make updates without coding/development work, so you can rapidly add, adjust, or retire offerings.

Capabilities Include:

  • Enterprise Product Catalogue
  • Product Life Cycle
  • Commercial and Technical Catalogue
Business Process Library (Workflow)

Simple Approach to Complex Business Workflows

Maximize automation of thousands of all types of processes, from client onboarding to service communications and billing/collections. Quick start with our workflow library and easily adjust or add your additional workflows with our graphic-based wizard. Achieve all the configuration required by your brand(s) but reduce heavy coding cycles that impede your time to market.

Capabilities Include:

  • Workflow Engine
  • Prebuilt Industry Processes (Telco, Media, Mobility, etc.)
  • Graphical Workflow Designer
  • Extend with Microservices
Integrations

Integrate with Any System You Need

Reduce costs, complexity, and risk with our prebuilt integration connectors. Accelerate connectivity across all your systems to streamline end-to-end digital operations. Clients and partners can develop their own interfaces.

Capabilities Include:

  • Prebuilt Standard Interfaces
  • Integration Monitoring Tool
  • Microservices Sub-System

Power Your Digital Transformation

Enhance Customer Experience

Customer Management

Provide Omni-Channel Experiences

Connect with your customers without heavy development cycles to create a unified customer experience. Users can access the information they need to support customers, which results in improved servicing, reduced support costs, and improved loyalty.

Capabilities Include:

  • CRM/360 View
  • Case Management/Task Lists
  • Customer Communication
  • Loyalty
Order Management

Intuitive Multi-Channel Order Management

No matter how orders are received—whether online, through an app, or in store—CompaxDigital supports the entire process. Easy for users to understand, order management becomes faster and more structured.

Capabilities Include:

  • Order Capture
  • Customer Order Management
  • Technical Order Management
Service Management

Comprehensive Service Instances Management

Efficiently manage the entire provisioning and creation of services so current and new customers access their new services without hold-ups or issues. CompaxDigital closes the loop between customer order, provisioning, and service.

Capabilities Include:

  • Service Provisioning
  • Service Catalogue
  • Logical Resources
Omni-Channel Experience

Consistency in Experience Across Multiple Touchpoints

Your customers want to shop and get support where convenient to them – CompaxDigital rapidly builds out a complete digital-first, personalized experience across all your business lines.

Capabilities Include:

  • Shop
  • Self Service
  • Partner Portal
Sales Enablement

Grow Revenue with Streamlined Sales Process

Digitally transform your sales processes across any and all of your business lines to increase sales volume and remove bottlenecks. Optimize your selling activities with the one place to automate and execute your selling tasks from quotes to agreements to order management.

Capabilities Include:

  • Lead and Opportunity Management
  • Frame Agreement
  • CPQ Quote Management
  • Document Management
  • Promotion & Campaign Management
  • Partner/Commissioning
Revenue Management

Flexible Billing for B2B, B2C, and Wholesale

CompaxDigital provides an easy-to-use revenue management tool for any type of service. Automation capabilities such as workflows can simplify the management of all your products, bundles, discounts, and different geographic requirements.

Capabilities Include:

  • Billing
  • Rating
  • Account Receivables
  • Partner Billing
  • Collections
  • Sub Ledger
  • Bill Presentment
  • Tax
  • Wholesale Billing

Manage and Drive Growth

Configure for Business Success

Administrative Tools

Manage the System with Ease

CompaxDigital provides system administrators with the tools to control the system while supporting users—across multiple brands, time zones, and roles.

Capabilities Include:

  • User-Driven Language Selection
  • Brand/Region Configuration
  • Security Management
  • Operation/Monitoring
  • Roles Management
Reporting and Dashboards

High-Performance Reporting

A transparent and high-performance data model lets you link to and evaluate data quickly, whether customer histories, workflows, or order lists. Relevant data can be made available to a DWH at any time.

Capabilities Include:

  • 360 Degree View
  • Reporting & Dashboards
  • Sales Reports
  • Data Warehouse Link
Multi-Tenancy/Multi-Brand Support

Support Multiple Brands and Business Entities

Drive efficiencies and lower costs across all your independent brands while centralizing operations onto one hosting platform. CompaxDigital natively provides a multi-tenancy approach, so that you can support different experiences, channels, and customer journeys.

Capabilities Include:

  • White Label and Sub-Licensing Support
  • Virtual, Physical, or Mixed Split
  • Scalability on Demand
  • Unlimited Personalization
  • Multiple Business Workflow Support

Power Your Digital Transformation

Product Catalogue

Enterprise Ready Product Catalogue

Convenient, centralized product information powers both your customer view of your offerings as well as building a master reference across all your lines of business. Make updates without coding/development work, so you can rapidly add, adjust, or retire offerings.

Capabilities Include:

  • Enterprise Product Catalog
  • Product Life Cycle
  • Commercial and Technical Catalog
Business Process Library (Workflow)

Simple Approach to Complex Business Workflows

Maximize automation of thousands of all types of processes, from client onboarding to service communications and billing/collections. Quick start with our workflow library and easily adjust or add your additional workflows with our graphic-based wizard. Achieve all the configuration required by your brand(s) but reduce heavy coding cycles that impede your time to market.

Capabilities Include:

  • Workflow Engine
  • Prebuilt Industry Processes (Telco, Media, Mobility, etc.)
  • Graphical Workflow Designer
  • Extend with Microservices
Integrations

Integrate with Any System You Need

Reduce costs, complexity, and risk with our prebuilt integration connectors. Accelerate connectivity across all your systems to streamline end-to-end digital operations. Clients and partners can develop their own interfaces.

Capabilities Include:

  • Prebuilt Standard Interfaces
  • Integration Monitoring Tool
  • Microservices Sub-System

Enhance Customer Experience

Customer Management

Provide Omni-Channel Experiences

Connect with your customers without heavy development cycles to create a unified customer experience. Users can access the information they need to support customers, which results in improved servicing, reduced support costs, and improved loyalty.

Capabilities Include:

  • CRM/360 View
  • Case Management/Task Lists
  • Customer Communication
  • Loyalty
Order Management

Intuitive Multi-Channel Order Management

No matter how orders are received—whether online, through an app, or in store—CompaxDigital supports the entire process. Easy for users to understand, order management becomes faster and more structured.

Capabilities Include:

  • Order Capture
  • Customer Order Management
  • Technical Order Management
Service Management

Comprehensive Service Instances Management

Efficiently manage the entire provisioning and creation of services so current and new customers access their new services without hold-ups or issues. CompaxDigital closes the loop between customer order, provisioning, and service.

Capabilities Include:

  • Service Provisioning
  • Service Catalogue
  • Logical Resources

Manage and Drive Growth

Omni-Channel Experience

Consistency in Experience Across Multiple Touchpoints

Your customers want to shop and get support where convenient to them – CompaxDigital rapidly builds out a complete digital-first, personalized experience across all your business lines.

Capabilities Include:

  • Shop
  • Self Service
  • Partner Portal
Sales Enablement

Grow Revenue with Streamlined Sales Process

Digitally transform your sales processes across any and all of your business lines to increase sales volume and remove bottlenecks. Optimize your selling activities with the one place to automate and execute your selling tasks from quotes to agreements to order management.

Capabilities Include:

  • Lead and Opportunity Management
  • Frame Agreement
  • CPQ Quote Management
  • Document Management
  • Promotion & Campaign Management
  • Partner/Commissioning
Revenue Management

Flexible Billing for B2B, B2C, and Wholesale

CompaxDigital provides an easy-to-use revenue management tool for any type of service. Automation capabilities such as workflows can simplify the management of all your products, bundles, discounts, and different geographic requirements.

Capabilities Include:

  • Billing
  • Rating
  • Account Receivables
  • Partner Billing
  • Collections
  • Sub Ledger
  • Bill Presentment
  • Tax
  • Wholesale Billing

Configure for Business Success

Administrative Tools

Manage the System with Ease

CompaxDigital provides system administrators with the tools to control the system while supporting users—across multiple brands, time zones, and roles.

Capabilities Include:

  • User-Driven Language Selection
  • Brand/Region Config
  • Security Management
  • Operation/Monitoring
  • Roles Management
Reporting and Dashboards

High-Performance Reporting

A transparent and high-performance data model lets you link to and evaluate data quickly, whether customer histories, workflows, or order lists. Relevant data can be made available to a DWH at any time.

Capabilities Include:

  • 360 Degree View
  • Reporting & Dashboards
  • Sales Reports
  • Data Warehouse Link
Multi-Tenancy/Multi-Brand Support

Support Multiple Brands and Business Entities

Drive efficiencies and lower costs across all your independent brands while centralizing operations onto one hosting platform. CompaxDigital natively provides a multi-tenancy approach, so that you can support different experiences, channels, and customer journeys.

Capabilities Include:

  • White Label and Sub-Licensing Support
  • Virtual, Physical, or Mixed Split
  • Scalability on Demand
  • Unlimited Personalization
  • Multiple Business Workflow Support

Sign Up For a Demo

Learn more about CompaxDigital’s flexible BSS platform.

Contact Us

CompaxDigital BSS Software. 
Customer & Revenue Management Solved.

Open Data and Architecture

Easily integrate with other software.

Fully Modular

Buy what you need and know it’ll fit into your environment. 

Comprehensive Workflow Engine

Build-to-suit library of workflows to kick-start implementation.

Cloud Native

Modern functionality for users and IT management.

Integrated Product Catalogue

Adapt and expand from industry library.

Multi-Tenant Support

Achieve economies of scale and support all your brands and lines of business.

Unhappy with Your Time to Market?

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